Returns and Exchanges

Because your satisfaction is important to us, we offer you the opportunity, within 10 days of purchase, to return or exchange merchandise that does not meet your expectations.  The merchandise must be from our regular stock (not special ordered) and in original, new and resalable condition including packaging.
Return of merchandise in less than original, new and resalable condition is subject to management approval and restocking fees.

Please note that reeds, harmonicas, pitch pipes, instrument mouth pieces and popular music are not returnable or exchangeable.

If you have paid by PayPal, and we discover the item is no longer available, we will notify you and issue a refund. Please call us at 1(800) 362-1060 with your order number if you have any questions about your refund, and we will be happy to help.